Last updated: 23/11/2025
Alderman’s Firewood (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK GDPR.
1. Information we collect
We may collect:
Contact details — name, email address, phone number
Delivery details — delivery address, any instructions you provide
Order information — products purchased, order notes
Payment data — processed securely via Stripe, PayPal or Google Pay (we never see or store your card details)
Website data — cookie preferences, analytics data (e.g. pages visited, browser type)
2. How we use your information
We process your information to:
Fulfil and deliver your order
Contact you about your delivery
Respond to enquiries sent via the contact form
Improve website performance and user experience
Meet legal and accounting obligations
We do not sell, rent or trade your data with anyone.
3. Legal basis for processing
We process data under:
Contract – to deliver your firewood order
Legitimate interest – to respond to queries and run the website
Legal obligation – accounting, tax, and record keeping
4. Payments
Payments are handled by third-party processors (Stripe / PayPal / Google Pay).
Your card details are not stored by us or visible to us.
5. Cookies & analytics
We may use basic cookies for:
Site functionality
Checkout and basket operation
Anonymous analytics
You can change cookie settings in your browser at any time.
6. How long we keep your data
Order details are kept for the period required for tax and accounting purposes.
Contact form messages and general correspondence are stored only as long as necessary.
7. Sharing your data
We only share your data with:
Payment providers
Delivery partners (if used)
Our website hosting provider
All are UK/EU GDPR compliant.
8. Your rights
You have the right to:
Access your data
Correct inaccurate data
Request deletion (where applicable)
Object to certain processing
Request data portability
To exercise any rights, contact:
mb@aldermanslogs.co.uk
9. Contact us
If you have any questions about this privacy policy or how we use your data, contact:
Alderman’s Firewood, Greenfield, Saddleworth
Email: mb@aldermanslogs.co.uk
Phone: 07748 566685
